Refund policy
At Nullift, your satisfaction is our top priority. We want you to love every product you purchase from us. If you receive a defective or incorrect item, we’re here to make things right with a 100% refund or replacement—hassle-free.
---
Eligibility for Return or Refund
We accept returns or refunds only under the following conditions:
* The product received is defective, damaged, or not as described.
* The product is unused, in its original packaging, and includes all tags, accessories, or manuals (if applicable).
* A proper unboxing video is provided as proof.
* This video must clearly show the package being opened for the first time, revealing the issue or defect.
---
Refund Conditions
A 100% refund will be issued only if the item is confirmed to be defective or incorrect.
Refunds will not be processed for:
* Change of mind or accidental orders
* Products without valid proof (unboxing video)
* Items used, damaged, or missing original packaging
---
How to Request a Return or Refund
To make the process smooth and quick, please follow these steps:
1. Contact Us:
Within 24 hours of delivery, contact our support team through any of the following:
WhatsApp: +91 8590078373
Email: info.nullift@gmail.com
2. Provide Details:
Share your order number, a brief description of the issue, and attach the unboxing video showing the defect or wrong item received.
3. Review & Approval:
Our team will review your request within 2–3 business days. Once approved, we’ll guide you through the return or refund process.
4. Return Shipping (if required):
In most cases, defective or wrong items may not need to be shipped back.
If a return is needed, our team will provide the return address and instructions.
5. Refund Processing:
Approved refunds will be processed within 5–7 business days after confirmation.
The amount will be credited to your original payment method.
---
Important Notes
* Products returned without prior approval will not be accepted.
* Ensure the unboxing video is continuous, clear, and unedited to validate your claim.
* Refund timelines may vary depending on your payment provider.
---
Need Help?
We’re always here to assist you!
If you have any questions about returns or refunds, feel free to reach out:
📱 WhatsApp: +91 8590078373
📧 Email: info.nullift@gmail.com
---
Nullift – Delivering Quality, Trust, and Trendy Products Every Time.